Coronavirus – The latest update from RoyaleLife - RoyaleLife

Coronavirus – The latest update from RoyaleLife

Following the latest Government announcement, we want to assure our customers that we are still practicing strict guidelines to ensure our developments are Covid-safe for our staff and customers. 

We will continue to offer V.I.P viewing appointments where you will be allocated a dedicated timeslot with a sales advisor who will show you around your chosen development and the show homes we have available. 

Our teams will sanitise our show homes before and after each visit and will wear full/partial PPE on request throughout your time with us. Our sales advisors will maintain a sensible social distance of 1 metre+ to answer any questions you have while ensuring your comfort and safety. 

For those customers who are unable to travel but are still interested in learning more about our stunning developments and available homes, we are happy to offer virtual viewing appointments with one of our friendly sales advisors who will take you on an online tour and answer any questions you may have.

For further information and to book your VIP or virtual viewing appointment please click here.

Please read the Frequently Asked Questions below prior to your visit or feel free to contact us on enquiries@royalelife.com or 01945 223 855 regarding any queries you may have.

 

We would like to assure you that we adhere to high standards of hygiene and sanitation at all RoyaleLife developments. We have introduced the Governments ‘Staying Covid-19 Secure’ assurance to our developments, displaying the poster on premises that fulfil the criteria, and taken the following measures:

  • We have introduced additional cleaning measures to our already strict routines
  • We have placed extra hand sanitisers in our development receptions and communal areas in addition to the hand washing facilities available.
  • All RoyaleLife employees have been issued with clear guidelines around COVID-19 and the workplace and have undertaken risk assessments on each of our premises to ensure we are compliant with Government standards.
  • We are putting handshakes on hold – but you are still guaranteed a warm welcome

All RoyaleLife staff have been issued with PPE (Personal Protective Equipment) in the form of face masks and gloves for use when interacting with visitors and residents. We encourage visitors to bring their own PPE to appointments for their protection. Please note the wearing of PPE by our visitors is not compulsory and is open to personal preference but please do not be offended that our employees may be wearing PPE in your company.

If you start to feel unwell while you are here, please notify a member of staff immediately and we will take the necessary steps to seek medical advice as appropriate. We may need to cut your appointment short but will be more than happy to resume when you are well enough to do so, either in person or via a personalised virtual tour.

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