Coronavirus – The latest update from RoyaleLife - RoyaleLife

Coronavirus – The latest update from RoyaleLife

With the recent government announcement detailing minor changes to the existing restrictions on travel and social interaction, we at RoyaleLife, have been adapting to new, smarter ways of working. With our latest Virtual Viewing Events we are now offering visitors the opportunity to view our luxury developments from the comfort of their own home whilst protecting the welfare of everyone during these unfamiliar times.

However, should you still be planning to visit one of our developments in person, you are of course most welcome but please be aware that pre-booking of appointments is essential. Therefore we ask if you are planning a visit, please ensure you contact us at least 24 hours in advance by telephone or email first and kindly note we will be asking a series of questions prior to arranging an appointment. For further information, please read our FAQs for visitors below.

As always, the health and well-being of our staff, residents and visitors remains our greatest priority and we will continue to be stringent in our measures taken to ensure that we meet the current Covid-19 Government guidelines. And, while we can always guarantee you a warm welcome at RoyaleLife, please be aware that our staff may be wearing PPE (Personal Protective Equipment) as well as putting handshakes on hold for the foreseeable future to protect you and our teams.

Thank you for your cooperation during this difficult time.

If you would like to visit one of our developments in person, please see answers to any queries you may have below.

 

We are always happy to welcome visitors to our developments however we would ask that you contact us via email or telephone beforehand as visits are by appointment only.

We now offer several alternative means by which you can view our show homes from the comfort of your home, such as virtual viewing events or personalised virtual tours. Please contact us to find out more.

We would like to assure you that we adhere to high standards of hygiene and sanitation at all RoyaleLife developments. We have introduced the Governments ‘Staying Covid-19 Secure’ assurance to our developments, displaying the poster on premises that fulfil the criteria, and taken the following measures:

  • We have introduced additional cleaning measures to our already strict routines
  • We have placed extra hand sanitisers in our development receptions and communal areas in addition to the hand washing facilities available.
  • All RoyaleLife employees have been issued with clear guidelines around COVID-19 and the workplace and have undertaken risk assessments on each of our premises to ensure we are compliant with Government standards.

All RoyaleLife staff have been issued with PPE (Personal Protective Equipment) in the form of face masks and gloves for use when interacting with visitors and residents. We encourage visitors to bring their own PPE to appointments for their protection. Please note the wearing of PPE by our visitors is not compulsory and is open to personal preference but please do not be offended that our employees may be wearing PPE in your company.

If you start to feel unwell while you are here, please notify a member of staff immediately and we will take the necessary steps to seek medical advice as appropriate. We may need to cut your appointment short but will be more than happy to resume when you are well enough to do so, either in person or via a personalised virtual tour.

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